Our data centers
- GDPR-compliant locations in Germany
- 100 percent green power
- Certified security
Our computing power in Germany
As a German cloud provider, we focus entirely on the DACH region and have data centers in the most important business locations throughout Germany. This allows us to advise you personally on-site, take into account local conditions, and support you on your cloud journey. Our cloud services are based in four locations in Germany – Hamburg (2 x), Cologne, and Düsseldorf.
Here you can enjoy all the benefits of the cloud while ensuring the highest levels of data security in ISO 27001-certified data centers. Compliance with the data protection regulations of the GDPR is, of course, guaranteed. It is important to us that our data centers are as energy-efficient and sustainable as possible, which is why we use 100 percent renewable electricity.
Data center Cologne (CGN3)
Building
Total area
- 2,500 m² (including technology)
Construction
- Built in 2006/2007
- Reinforced concrete exterior walls
- Interior walls in F90 design
- Doors with smoke protection
Floor space
- 3 rooms of 550 m² each
- (floor space for 18,000 servers)
Access and security
Access
- Personalized ID and PIN request
Video surveillance
- Surveillance cameras with motion detection throughout the building and outdoors
Infrastructure
- Monitoring by plusserver 24/7 with staff on-site and on standby
- Monitoring of 2,000 data points in the entire infrastructure
Racks
- Secured by PIN and own BKS locking system
Network
Tier 1 carrier
-
Premium mix (e.g. TeliaSonera, Level3, DTAG)
Router technology
- e. g. Cisco, Juniper
Network technology
- Juniper, Brocade SAN, F5, Fortinet
House lead-ins
- 3 separate lead-ins
- Separate cable trays for copper and glass above the racks, suspended from the ceiling
Power supply
- Depending on configuration, fully redundant thanks to different power distributors
Air conditioning
Supply air system
- For data center rooms and technical area
Data center
- Circulating air cooling units (2n)-redundant
UPS/LVMD rooms
- Circulating air cooling units (2n)-redundant
Pumps
- (n+1) redundant
Heat exchangers
- In the outdoor area with 3,000 kW (n+1)
Cooling
- 2 MW cooling capacity
False floor
- 700 mm
- Cold/warm aisle containment with rack temperature monitoring
- Heat recovery for heating of offices
Electrical technology
Power connection
- Dedicated 10 kV line to substation, own medium voltage main distribution and 2 transformers
Emergency power supply
- 2.0 and 2.5 MVA
Engine
- MTU
Tanks
- 4,000 and 7,000 liters Contracts with oil suppliers (also on Sundays and public holidays)
IT racks (A/B)
- Supply up to 6x 16 A
- Overvoltage protection of sub-distribution and short circuit monitoring per outgoing line
UPS
- 2,400 kW n+1
Battery hold time
- 12 minutes at full load
Power supply
- Depending on configuration, fully redundant thanks to different power distributors
Fire protection
- Fire alarm system with connection to the fire brigade
Fire detector
- In false floor and on ceiling
Fire extinguishing system
- Argon, Fire is extinguished from above (ceiling) and below (false floor)
- Early fire detection with VESDA system
Certifications
Products
pluscloud open
pluscloud VMware
PSKE
Storage
BaaS
DBaaS
Private Registry
Colocation
Data center Düsseldorf (DUS6)
Building
Total area
- 1,500 m² (including technology)
Construction
- Reinforced concrete exterior walls
- Interior walls in F90 design
- 2 fire sections
- Doors with smoke protection
Access and security
Access
- Security gate, personalized ID, PIN and biometrics
Video surveillance
- By plusserver
Infrastructure
- Monitoring by plusserver
- 24/7 with staff on-site and on standby
Cages
- With creep zone protection (in false floor)
- Private cages
Network
Tier 1 carrier
- Premium mix (e.g. TeliaSonera, Level3, DTAG)
Router technology
- e. g. Cisco, Juniper
House lead-ins
- Separate lead-ins
- Separate cable trays for copper and glass above the racks, suspended from the ceiling
- Racks can be connected via appropriate routing in 2 ways
Air conditioning
Air conditioning
- 900 kW + 230 kW (n+1)
- IT via 2 climate clamps (n+1)
Pumps
- n+1 redundant
Water line
- Laid out as a ring
Heat exchanger
- n+1
UPS/LVMD room
- n+1
Ventilation
- IT area and battery room
False floor
- 800 mm
- Cold aisle containment, supply air control and pressure control
Electrical technology
Power connection
- Via 10 kV ring, in-house medium voltage main distribution and transformer
Emergency power supply
- 1.25 MVA + 900 KVA
Tank
- 24 h capacity at full load, can be refuelled during operation
IT racks (A/B)
- Supply 2x 16 A, depending on requirement 4x 16 A (3-7.3 kW per rack)
- Overvoltage protection of sub-distribution and short circuit monitoring per outgoing line
UPS
- 600 KW + 200 kW n+1
Battery hold time
- 12 minutes at full load
Fire protection
- Fire alarm system with connection to the fire brigade
Fire detector
- In false floor and on ceiling
- Optical and multi-sensor detectors
Fire extinguishing system
- Nitrogen
- Early fire detection with smoke extraction system
Certifications
Products
pluscloud open
pluscloud VMware
PSKE
Storage
BaaS
DBaaS
Private Registry
Colocation
Data center Hamburg (HAM6)
Building
Total area
- 1,200 m² (including infrastructure and technology)
Construction
- Built in 2001 (modernized in 2007, 2009, 2013, 2017, 2021)
- Aerated concrete exterior walls
- Interior walls in F90 design
- Doors with smoke protection
Floor space
- 4 rooms of 120 m² each
- (floor space for 6,600 servers)
Access and security
Access
- Personalized ID, PIN request, 24/7 guard service on-site
Video surveillance
- By plusserver
Infrastructure
- 24/7 monitoring with staff on standby
Racks
- Secured by PIN and locking system
Network
Tier 1 carrier
- Premium mix (e.g. DTAG, Colt, Wilhelm.tel, ServTec)
Router technology
- e.g. Cisco, Juniper
Network technology
- Cisco, F5, Fortinet, Brocade SAN, Juniper
House lead-ins
- 3 separate lead-ins
Air conditioning
Supply air system
- For data center rooms and technical area
Data center
- Circulating air cooling devices n+1
UPS/LVMD rooms
- Circulating air cooling devices n+1
Pumps
- (n+1) redundant
Cooling
- 1,000 kW cooling capacity (n+1) redundant
False floor
- 600 mm
Electrical technology
Power connection
- Own medium voltage main distribution with 2 MVA (n+1) redundant, 10 kV ring connection
Emergency power supply
- 1,900 kW (n+1) redundant
Engine
- Perkins
Tanks
- 9,000 liters day tank
- Designed for autonomous supply of 72 hours
IT racks
- Supply up to 6x 16 A possible
UPS
- 2 x 504 kW, 2(n+1) redundant
Monitoring
- Fuse case per outflow
Battery hold time
- 12 minutes at full load
Power supply
- 2 independent current feeds (A + B) per rack
Fire protection
- Fire alarm system with connection to the fire brigade
Fire detector
- In false floor and on ceiling
Fire extinguishing system
- Inergen Fire is extinguished from above (ceiling) and below (false floor)
- Early fire detection with VESDA system
Certifications
Products
pluscloud open
pluscloud VMware
PSKE
Storage
BaaS
DBaaS
Private Registry
Colocation
Data center Hamburg (HAM5)
Building
Total area
- 2,130 m² (including infrastructure and technology)
Construction
- Built in 2008 (modernized in 2011, 2013, 2016, 2020)
- Brick cold sandstone walls
- Interior walls in F90 design
- Doors with smoke protection
Floor space
- 2 rooms of 135 m² and 270 m²
- (floor space for 6,000 servers)
Access and security
Access
- Personalized ID, PIN request and biometrics
Video surveillance
- By plusserver
Infrastructure
- 24/7 monitoring with staff on standby
Racks
- Secured by locking system
Network
Tier 1 carrier
- Premium mix (e.g. DTAG, Wilhelm.tel)
Router technology
- e.g. Cisco, Juniper
Network technology
- Cisco, F5, Fortinet, Brocade SAN, Juniper
House lead-ins
- 2 separate lead-ins
Air conditioning
Supply air system
- For data center rooms and technical area
Data center
- Circulating air cooling devices n+1
UPS/LVMD rooms
- Circulating air cooling devices n+1
Pumps
- n+1 redundant
Cooling
- 1,200 kW cooling capacity (n+1) redundant
False floor
- 500 mm
Electrical technology
Power connection
- Own medium voltage main distribution with 2 MVA (n+1) redundant, 10 kV ring connection
Emergency power supply
- 1.7 MVA (n+1) redundant
Engine
- MTU
Tanks
- 30,000 liters
- Designed for autonomous supply of 72 hours under full load
IT racks
- Supply up to 2x 32 A
UPS
- 2 x 640 kW, (n+1) redundant
Monitoring
- Fuse case per outflow
Battery hold time
- 20 minutes at full load
Power supply
- 2 independent current feeds (A + B) per rack
Fire protection
- Fire alarm system with connection to the fire brigade
Fire detector
- In false floor and on ceiling
Fire extinguishing system
- Novec 1230
- Fire is extinguished from above (ceiling) and below (false floor)
- Early fire detection with VESDA system
Certifications
Products
pluscloud open
pluscloud VMware
PSKE
Storage
BaaS
DBaaS
Private Registry
Colocation
FAQ
A region consists of several isolated, physically separated and thus redundant availability zones (AZ) within a geographic area. The distance between the regions is at least 300 kilometers. plusserver has two regions, North and West.
An availability zone is located within a region and consists of one or more data centers that share at least one common power, network, and cooling connection. An AZ is always independent of another AZ – especially in terms of power (input, distribution, UPS, backup power), network (input, routers, switches), cooling and building. The latency between AZs within the same region is <= 2ms*1.
plusserver offers multiple regions and AZs to provide you with high availability and disaster recovery options. Each AZ consists of one or more data centers. These are independently designed to provide redundancy in the event of a failure or disaster. You can choose to deploy your resources in one or more AZs for high availability and disaster recovery purposes.
Mit dem Produkt EDR as a Service sichern Sie Ihre Infrastruktur umfassend, egal ob bei Ihnen im Unternehmen, in den Homeoffices oder im Außendienst.
- Endgeräte: Notebooks/PCs (Windows, MacOS, Linux)
- Server: Linux, Windows Server
- Schutz Ihrer Ressourcen in der pluscloud open, pluscloud VMware oder anderen Betriebsumgebungen
Our cloud products are generally available in multiple German locations in our data centers. So you can choose where you want to use your cloud service. Another advantage of multi-region: You can implement (geo-)redundant setups and protect your workloads against the failure of one region. This increases the availability of your data and applications.
The German Federal Office for Information Security (BSI) has specified that data centers with geo-redundancy should be at least 200 kilometers apart. With plusserver, the distances are more than 300 kilometers.
Data center sustainability: Green IT
100 % green power
What we do for energy efficient data centers
Directed airflow through hot and cold aisles
The front and back of our servers are arranged opposite each other, creating hot and cold aisles. A raised floor allows us to direct the cooling air into the cold aisle in front of the server racks. By physically separating the cooling air from the warm exhaust air, we significantly increase the cooling efficiency of the data center.
Shutting down devices that are no longer needed
This includes servers and peripherals. An in-house data center typically has more systems running than needed. The individual hardware components are not optimally utilized. With plusserver, virtualization of resources enables the best possible utilization of hardware and fast shutdown of virtual machines that are no longer needed.
High proportion of cooling energy thanks to free cooling mode
Free cooling can be achieved by bringing outside air directly into the data center through pollen filters. If the outside temperature is too high, we can switch from direct free cooling to mixed mode. A water circuit absorbs waste heat and releases it to the outside air via heat exchangers.
Ideal supply air temperature of 25°C
At this temperature, we can minimize the use of chillers and reduce the power consumption of the system’s fans when the temperature is too high.
Monitoring of all values
Monitor supply and return air temperatures with proactive alerts when set points are exceeded or not met.
Rely on cloud "Made in Germany"
Trust in the highest security in our certified data centers in Germany. As a founding member of Gaia-X, a VMware Sovereign Cloud Provider and a provider with BSI C5 testing, we offer you future-proof computing platforms that focus on your sovereignty and innovation.
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