Managed Cloud
Leverage the power of the cloud and easily outsource IT services.
- Your choice: Self-Service, Operational Support or Full Management
- We handle administration, monitoring, patching, etc.
- 24/7 support in English and German
Free up your IT with managed cloud services
New IT workloads and modern digital business applications are driving the need to extend or replace existing IT infrastructures. Whether public, private, hybrid or multi-cloud, the adoption of new platforms also increases the complexity for your IT team. Managed cloud services allow you to outsource some of the management tasks. Different management levels ensure that you always get the support you need in your managed cloud.
Ease the burden on your IT
Get the exact level of support you need with different levels of managed cloud.
Secure operations
Our support is available 24/7, 365 days a year.
Innovative power
We can help you modernize your IT and migrate to the cloud step by step.
Managed cloud: our management levels at a glance
You retain administrator rights – we ensure the reliable operation of your hardware and rectify defects on your network infrastructure.
We guarantee you short response times and offer you hardware exchanges and remote hands around the clock.
- The management is in your hands
- plusserver is responsible for the hardware and network infrastructure
- You have full freedom but are also entirely responsible for the administration
- Available troubleshooting in the event of hardware or network infrastructure errors
We share administration rights with you and support you in server administration, patching, and troubleshooting.
This option gives you the opportunity to remain master of your system and therefore be able to respond quickly to commercial changes, without having to set up a cost-intensive on-call service. In addition, you also benefit from our wide-ranging expertise, which we have obtained over decades of work on a large number of products.
- Your employees can concentrate on innovations in the core business
- You have full access rights (admin access/root rights) and retain operational responsibility, but individual tasks can be outsourced
- plusserver acts as your extended arm and provides support services for server administration, 24/7 monitoring, and patch management
- Root/administrator rights on the system are required to provide services
You receive the complete service package and we provide professional assistance for all subordinate levels.
This management level completely relieves you of the complexity of the respective service. You simply use the function required and we look after the rest, so this gives you maximum added value while keeping complexity to a minimum.
- Complete 24/7 administration by plusserver, covering operation, monitoring, fault elimination and maintenance
- You can fully concentrate on your own business and applications; plusserver assumes operational responsibility (all-round carefree solution)
- Increase compliance and security
- Save time through reducing the administrative effort
- No need to keep back internal resources for 24/7 or ops work
- Regular, proactive installation of updates
- All administration rights assumed by plusserver
- Configuration changes can be requested
Why managed cloud services from plusserver?
Managed service DNA
Managed cloud means that we not only operate the infrastructure, but also support you around the clock.
Made in Germany
Our German and English speaking team will personally take care of your concerns and solve them quickly.
Multiple awards
Our managed cloud services have received awards from ISG Provider Lens and Professional User Rating, among others.
Use cases
Managing transformation through outsourcing
Migrating legacy IT to the cloud requires a range of skills that in-house IT cannot always provide, due in part to the ongoing skills shortage. Managed cloud services enable organizations to modernize their IT faster and more efficiently by providing access to premium resources, expertise, and support services. They can help companies focus on their core competencies, develop new digital business models, and take advantage of cloud technology.
Best-of-Breed and independence
With a multi-cloud strategy, an organization takes advantage of multiple cloud platforms and retains complete control over where it stores valuable data and runs mission-critical applications. However, many organizations rely on managed cloud services for planning and operations. The provider’s experts understand the specifics of large public clouds and can help determine the optimal setup. They can also help you seamlessly connect cloud platforms and manage day-to-day operations, monitoring, and optimization.
What our customers say
“Our goal with plusserver was to improve our performance, support, scalability and data protection. We were particularly impressed with the managed cloud offering. It is very important to us that there are no performance issues, neither for us nor for our customers, even with increased access to the system. We therefore needed to find a provider who would take care of the operation and monitoring of our IT infrastructure around the clock.”
Wolfgang Reichelt
Managing Director DEKRA Media
FAQ
If your organization lacks in-house IT skills or specific knowledge of cloud technologies, you can simply outsource certain activities to a service provider as part of a managed service. This frees up your valuable specialists to focus on your core applications. At the same time, a managed cloud gives you all the benefits of a modern, agile IT architecture without the maintenance headaches.
Managed cloud services essentially refers to a specific type of managed service that focuses on managing and maintaining a cloud infrastructure. However, managed services can also include other types of IT infrastructure and services that are not necessarily hosted in the cloud. It is therefore also referred to as IT services in general.
Outsourcing IT infrastructure, processes, applications and data to the cloud provides multiple benefits. In particular, hybrid cloud scenarios, which combine the use of a company’s own data center with colocation space, a private cloud and/or a public cloud as required, are ideal for entering the cloud. The parallel use of different cloud providers (multi-cloud) is also becoming increasingly popular. Whatever your cloud model, our managed cloud services can help you master the growing complexity of enterprise IT. We help IT managers analyze their IT landscape, make it more powerful and flexible, and leverage the full potential of the cloud. Small steps, tailored to your starting point and needs, make IT modernization possible.
Rely on managed cloud
"Made in Germany"
Trust in the highest security in our certified data centers in Germany. As a founding member of Gaia-X and a BSI C5 audited provider, we offer you future-proof cloud solutions that focus on your sovereignty and innovation.
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